TERMS AND CONDITIONS

of the GORSETYFITNESS.PL Online Store

Online Store: www.gorsetyfitness.pl
Seller / Service Provider: ADAM PENSIEK, conducting business under the name ADAM PENSIEK DECOR, entered in the Central Register and Information on Economic Activity (CEIDG) of the Republic of Poland.
Place of business: Ostromęcko 9, 73-240 Bierzwnik, Poland
Address for service / correspondence: Marzenin 25, 66-530 Drezdenko, Poland
Tax Identification Number (NIP): 2810050120
REGON: 321418975
E-mail: shop@gorsetyfitness.pl

1. GENERAL PROVISIONS

1.1. These Terms and Conditions define the rules for using the Online Store, placing Orders, concluding Sales Agreements, delivery, payments, complaints, and the Consumer’s right of withdrawal.

1.2. The Online Store offers only physical products (movable goods). Digital content and electronic services are not sold as Products.

1.3. These Terms and Conditions apply to both Consumers and Entrepreneurs, unless a provision explicitly states otherwise.

1.4. The Seller complies with mandatory consumer protection laws. Any contractual provisions less favorable to the Consumer than mandatory law shall be invalid and replaced by the relevant statutory provisions.

1.5. Personal data is processed in accordance with applicable data protection laws and the Privacy Policy available on the Online Store website. The Seller acts as the personal data controller for Customer data processed in connection with Orders.

2. DEFINITIONS

2.1. Business Day – Monday to Friday, excluding public holidays in Poland.
2.2. Customer – a natural person, legal person, or organizational unit placing or intending to place an Order.
2.3. Consumer – a natural person making a purchase not directly related to their business or professional activity.
2.4. Entrepreneur – a Customer making a purchase directly related to their business or professional activity.
2.5. Order – the Customer’s declaration of intent submitted via the Online Store, aimed at concluding a Sales Agreement.
2.6. Product – a physical movable item offered for sale in the Online Store.
2.7. Sales Agreement – a contract concluded between the Customer and the Seller via the Online Store.
2.8. Account – an electronic service allowing the Customer to access order history and saved data.
2.9. Electronic Service – a service provided electronically by the Seller, such as the Account, Order Form, or Newsletter.

3. ELECTRONIC SERVICES IN THE ONLINE STORE

3.1. The Online Store provides the following Electronic Services free of charge:
a) Account – created by completing the registration form. The Account is provided for an indefinite period and may be deleted at any time by contacting the Seller at shop@gorsetyfitness.pl.
b) Order Form – a one-time service enabling the placement of an Order.
c) Newsletter – provided for an indefinite period; the Customer may unsubscribe at any time.

3.2. Technical requirements: Internet access, e-mail, an up-to-date web browser, enabled cookies and JavaScript.

3.3. Complaints regarding Electronic Services (excluding Product complaints) may be submitted by e-mail or in writing. The Seller will respond within 14 calendar days.

4. CONCLUDING A SALES AGREEMENT

4.1. The Customer places an Order by selecting Products, choosing delivery options, providing required data, and submitting the Order via the Online Store.

4.2. Before submitting the Order, the Customer is informed of the total price, including taxes and delivery costs.

4.3. A Sales Agreement is concluded when the Seller confirms acceptance of the Order by sending an order confirmation e-mail.

4.4. The Customer may correct any errors in the Order before its submission using the functionalities available in the Online Store.

5. PAYMENTS

5.1. The Seller provides only one method of payment:
traditional bank transfer (prepayment).

5.2. Payments may be made in the following currencies to the corresponding bank accounts:

PLN (Polish zloty):
IBAN: PL47 1600 1462 1840 4079 1000 0001

EUR (Euro):
IBAN: PL36 1600 1462 1840 4079 1000 0005

USD (US Dollar):
IBAN: PL09 1600 1462 1840 4079 1000 0006

BIC / SWIFT: PPABPLPK

5.3. The Customer is obliged to make the payment within 3 calendar days from the date of concluding the Sales Agreement, unless stated otherwise during checkout.

5.4. The title of the bank transfer should include the Order number.

5.5. The Order will be processed only after the payment has been credited to the Seller’s bank account.

5.6. If the payment is not received within the deadline, the Seller may cancel the Order after prior contact with the Customer, unless mandatory law provides otherwise.

6. DELIVERY

6.1. Delivery is paid unless the Sales Agreement provides otherwise. Delivery costs are indicated during checkout.

6.2. Delivery methods may include courier or postal delivery.

6.3. The delivery time is up to 14 Business Days, unless a shorter time is specified for a given Product.

6.4. The delivery time starts from the date the payment is credited to the Seller’s bank account.

7. COMPLAINTS AND NON-CONFORMITY OF GOODS

7.1. The Seller is obliged to deliver Products in conformity with the Sales Agreement.

7.2. A Consumer has statutory rights in the event of non-conformity of the Product with the contract, including the right to request repair, replacement, price reduction, or withdrawal from the contract, in accordance with applicable law.

7.3. Complaints may be submitted by e-mail or in writing. The Seller will respond to a Consumer complaint within 14 calendar days.

7.4. Detailed instructions regarding the return of Products for complaint handling will be provided by the Seller after receiving the complaint.

8. RIGHT OF WITHDRAWAL (CONSUMERS)

8.1. A Consumer may withdraw from a distance Sales Agreement within 14 calendar days without giving any reason.

8.2. The withdrawal period starts from the day the Consumer takes possession of the Product.

8.3. To exercise the right of withdrawal, the Consumer must submit an unambiguous statement by e-mail or in writing.

8.4. The Seller will refund all payments received from the Consumer within 14 calendar days from receiving the withdrawal statement, using the same payment method, unless agreed otherwise.

8.5. The Seller may withhold the refund until the Product is returned or proof of return is provided.

8.6. The Consumer must return the Product within 14 calendar days and bears the direct cost of return, unless mandatory law provides otherwise.

8.7. The Consumer is liable for any diminished value of the Product resulting from use beyond what is necessary to establish its nature and functioning.

8.8. Statutory exceptions to the right of withdrawal apply, including for personalized goods and sealed products opened after delivery for hygiene reasons.

9. PROVISIONS CONCERNING ENTREPRENEURS

9.1. This section applies only to Customers who are not Consumers.

9.2. To the extent permitted by law, the Seller’s liability towards Entrepreneurs may be limited or excluded.

9.3. Pursuant to Article 558 § 1 of the Polish Civil Code, warranty liability towards Entrepreneurs may be excluded.

9.4. Any disputes with Entrepreneurs shall be resolved by the court having jurisdiction over the Seller’s registered place of business.

10. FINAL PROVISIONS

10.1. Polish law shall apply to all Sales Agreements, in particular the Polish Civil Code and consumer protection laws.

10.2. The Seller may amend these Terms and Conditions for important reasons, such as changes in law or delivery methods. Amendments do not affect Orders already placed.

10.3. If any provision of these Terms and Conditions is deemed invalid, the remaining provisions shall remain in force.

11. MODEL WITHDRAWAL FORM

Model withdrawal form
(complete and return only if you wish to withdraw from the contract)

To:
ADAM PENSIEK DECOR
Marzenin 25, 66-530 Drezdenko, Poland
E-mail: shop@gorsetyfitness.pl

I hereby inform that I withdraw from the contract of sale of the following goods:

Order number (if available): ____________________
Date of order / receipt: ____________________
Name of Consumer: ____________________
Address of Consumer: ____________________

Signature (only if sent in paper form): ____________________
Date: ____________________